Dealing with Myspace customer support part 3

The results are in folks! It's been a few hours since I sent my message, and a reply has just been dropped into my inbox. So is it automated? The answer is yes. For the third time since I first tried contacting them I have received the exact same email instructing me to make sure that my password is correct, despite the fact that I sent them something completely off topic. Now an automated system wouldn't be so bad if they didn't try to hide the fact that you aren't actually contacting a real human. Doesn't it seem rather silly how they tell you to write a detailed description of the problem when they are just going to throw it away?

Dealing with Myspace customer support part 2

So I received a reply to the message I sent Myspace earlier this week. Wanna take a guess at what the message said? Here's your options:

1. They read my mail carefully and sent me a helpful reply that fixed my problem.
   
2. They didn't have a fix but thanked me for reporting the bug and started working on it.
3. They sent me the exact same unhelpful mail as before.

If you guessed one or two you're a clueless moron. Myspace has once again proven their complete idiocy by not even taking the time to look at my mail and send me yet another automated FAQ entry. What's the point of having a form on the webpage that allows you to mail a specific question if you're only going to get a generic answer? Infact, I'm going to send them something and see if they even read the damn mail.

Hello Myspace.com,
I'm just mailing in to see if this whole system is automated and completely useless because I have received the same unhelpful reply from you guys twice. Please reply back.
Regards, Eric Carlson.

I'll post the results when they come in.

Dealing with Myspace customer support

I created a Myspace page awhile back for the sole purpose of communicating with my friends easier. All was well for awhile, but a couple days ago I ran into a severe bug. The loggin screen would keep looping back on itself and my ability to access my profile was hindered. Doing what any sensible person would do I looked through the FAQ to see if my problem was already addressed. Seeing no entry that could help me, I mailed customer support:


I cannot log into my profile. It says that I have to enter a verification code and the rest of my information. Upon doing so and checking that the information is correct I click login. It takes me to another screen saying I have to wait 15 minutes due to exessive login attempts. After the time is up the same prosses repeats. I do not exessivley try to log in so the reason I'm getting the messages is unknown to me. I have been stuck in this loop for several days now, please help me!

A few hours passed and then I recieved a reply from Myspace. I was suprised by the quick reply until I read its content.


Hello,

Please verify that you are logging in with the correct password and
username. We also recommend clearing your browser's cookies and
temporary internet files and then try logging in again.

Often, changing internet browsers can do the trick. For example, try
Internet Explorer if you are using AOL. Note: Mac users should use
Safari or Firefox for the best browsing results.

Also, try lowering the your browsers security settings. If you are
using a firewall, try lowering those settings, if possible.

If you have already tried the methods above, check to make sure your
profile still exists by finding your profile on the site. Also, look for
comments you posted on your friends' profiles. If you cannot find your
profile, it may have been deleted. MySpace may delete profiles if they
violate the site's Terms and conditions. You cannot retrieve a deleted
account.

If this should not answer your question, either reply to this thread, or
click

http://viewmorepics.myspace.com/index.cfm?fuseaction=misc.contact

Thanks
MySpace.com


It was apparant that they did not actually read my mail very well. All they did was copy and paste an entry from the FAQ that I read earlier. I replied back with this message:


I have checked my information, cleared my cookies and cache, tried logging in on both Firefox and Internet Explorer, and shutting down my firewall. I still seem to be having the same problem with the login looping back to itself. I checked to see if my profile was deleted, but it is infact there, waiting for me to log in. I am almost certain that it is not a problem on my end because nothing I have tried has changed my results. I hope this problem can be resolved.
Eric Carlson


I waited a couple days for them to contact me back. After awhile I came to the conclusion that they didn't recieve my reply, so I resent my original mail. This time however I added an extra line of info:


Please note that I have done everything the FAQ says I should do in a case like this. It is not a problem on my end, it is a bug that should be fixed.

I have yet to recieve a remedy for my problem. I doubt I'll ever get an answer from them. My profile will probably just sit there and recieve comments from my unknowing friends for all eternity. Thanks Myspace.

Monkeyjoe Radio

Yea, I'm such a looser that I actually made my own radio station. I don't know yet how many listeners I will be able to handle but it should be a reasonable amount. Open this file with winamp to tune in.

Guy commits suicide on a forum

This is shocking. A forum poster killed himself after posting this http://boards.gamefaqs.com/gfaqs/genmessage.php?board=2000075&topic=25527152&page=0
Death is a sad thing.

CS_Hambolian Update

Now that I have the gameplay smoothed out I went ahead and started doing textures and details. It's looking quite nice so far.

Cool timelapse videos

The website is pretty slow, but the videos are great if you can get them to play. They're timelapse videos that let you see clouds move and such.
http://scienceview.berkeley.edu/view/view_archive.html

RIAA and their crazy propaganda attempts.

Oh silly RIAA! Now they have informative leaflets that warn parents of the dangers in P2P sharing. They make the children seem like mindless idiots. In one of the illustrations they even have a kid sharing his dads tax return over the internet. What's really interesting is how they talk about other parties suing P2Pers when infact they are the ones doing the act.

You can find the whole leaflet here.

CS_Hambolian Dev Screenshots

This is a map I'm currently working on for Counter-Strike: Source. It will be futuristic looking, but right now I'm balancing it out so I left the dev textures in. I've only tested it with bots so far so it's going to be a bit before I can make it pretty. Enjoy.

Horray for new blog!

This is pretty neat stuff. Right now I'm using a default template, but soon I'll make a custom one. Laa dee daa!